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Writer's pictureBrittney-Nichole Connor-Savarda

Why Do We Struggle with Accountability and How Can Emotional Intelligence Help?



If accountability is such a powerful tool for personal and professional growth, why do so many of us struggle with it? Is it possible that increasing our emotional intelligence can make it easier for us to hold ourselves and others accountable?


The roots of accountability struggles.

To better understand our difficulties with accountability, we need to trace the origin of these challenges. Often, it stems from our childhood or early learning experiences. Some of us may have encountered backlash or punishment when taking responsibility for our mistakes or missteps. This association between accountability and negative consequences can create negative emotions, making it difficult for us to take responsibility for our actions in the future willingly. Moreover, some of us may not have been taught the importance of accountability or witnessed proper role models demonstrating this value. Consequently, our struggles with accountability are frequently driven by a need for more awareness or understanding.


The role of emotional intelligence.

Emotional intelligence, as defined by psychologist Daniel Goleman, is the capacity to recognize, understand, and manage our own emotions and those of others. This set of skills can play a vital role in overcoming our struggles with accountability. It helps us develop self-awareness and empathy, making it easier to address our emotional reactions or those of others in various situations. By acknowledging that our emotions dominate our struggle with accountability, we can use emotional intelligence to guide us through transformative growth.


Practical examples of emotional intelligence and accountability.

Here are some scenarios where emotional intelligence can help overcome accountability issues:

  • A manager is disappointed when employees fail to meet project deadlines. By employing emotional intelligence, the manager can identify their frustration, take a step back, and calmly address the situation, asking employees what led to the delays while offering support and guidance. This creates a more productive and trust-building conversation rather than one focused on blame.

  • A team member makes a mistake that impacts the project's progress. Instead of avoiding the issue or shifting the blame, they take responsibility by owning the mistake and coming up with a solution. This action not only demonstrates emotional intelligence but also a willingness to practice accountability.


Strategies for developing emotional intelligence and accountability.

  • Increase your self-awareness by tracking emotions regularly. Take note of situations that evoke strong reactions and assess any emerging patterns.

  • Enhance your emotional vocabulary by learning and using new words to express your feelings accurately and effectively.

  • Realize that your perspective of the outside world and others directly reflects your internal environment. For example, if you find yourself judging others, ask how you might also be judging yourself in the same context.

  • Foster a growth mindset by viewing setbacks as opportunities for improvement. This takes acceptance, self-compassion, and the understanding that most things take effort, discipline, trial and error, and time.

  • Develop empathy by connecting with the emotions of others and seeking to understand their perspectives. This does not mean you have to agree with why they feel what they feel (you can keep that to yourself). However, we share similar emotions and can understand what it feels like to be sad, frustrated, angry, overwhelmed, lonely, etc.

The power of a support system.

Lastly, creating and maintaining a reliable support network can significantly boost emotional intelligence and accountability. Open communication with friends, family, colleagues, or mentors can offer invaluable insights and encouragement as you navigate your growth journey. Such interactions can facilitate constructive feedback and assist in developing inherent accountability.


Embracing Emotional Intelligence and Accountability for a Positive Life Transition

By acknowledging the roots of our struggles with accountability and understanding the power of emotional intelligence, we can take practical steps towards personal and professional growth. Developing our emotional intelligence skills can provide a solid foundation for improved accountability while fostering an environment that encourages a support system. Through these efforts, we can create a more understanding and empathetic world where we all take responsibility for our actions and positively contribute to the lives of those around us. By committing to this growth journey and recognizing the importance of emotional intelligence and accountability, we can achieve greater success and satisfaction in life. By honing our self-awareness and being mindful of our actions, we can better understand ourselves and others. This allows us to make more thoughtful decisions that result in better outcomes for ourselves, our relationships, and our careers.


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